Dear Ralph, Thanks so much for your help today with my trash pick-up! When I realized we had forgotten to put it out and missed the delivery, I was hoping I might convince you to send back the driver. But there was no hesitation on your part and within minutes Jim was back! He was courteous and happy to help. I just wanted to tell you how much we appreciated your swift action and the pick-up!
– Elizabeth S.
“Most of the time, being a property manager is a good job,” Steve said. “But sometimes it’s a headache.” One of the biggest challenges he faces occurs when tenants move out. “Most people are decent, but sometimes – usually the people we have to urge along – leave all their junk behind.” If the items are in good shape, it’s company policy to donate them to local charitable groups, but that doesn’t work for everything. “Nobody wants nasty old mattresses, or busted up appliances and furniture,” Steve explained.
For a while, Steve handled the regularly recurring need to dispose of appliances, furniture, mattresses and other junk on his own. “I’ve got a full size pickup truck, and with two of my helpers, we’d load all of this stuff and run it to the landfill.” The process was time-consuming and lots of hard work. “Worst of all, it was dangerous. One of my guys ripped his arm open on this busted up entertainment center. He wound up needing 16 stitches. I knew there had to be a better way to handle junk removal.”
A conversation with a fellow property manager let Steve know that working with a professional Westchester junk removal company was the way to go. “He urged me to choose a local junk removal company, rather than a chain, because you want to work with this company on an ongoing basis,” Steve said. “It has definitely made my life easier. Now all I have to do is place a phone call for pickup, and the crew shows up and takes everything away. They use their trucks, and they’re licensed and insured which is a lot of stress off of my mind. Best of all, I’m not spending two or three days every couple of months dealing with people’s busted up furniture and scuzzy mattresses. Why handle junk if you don’t have to? Let the pros do it for you.”
“One night, I just couldn’t sleep,” Stan, a Westchester county business owner, explained. “I had this huge project on my desk that needed to get done, and I couldn’t stop thinking about it. Finally, around 2:30 in the morning, I gave up, got out of bed, and headed to the office. And when I got there, I couldn’t believe what I saw.”
There was a car parked behind his business, and Stan observed a couple opening their trunk. “They had like three or four trash bags, and they were tossing them in my dumpster. It wasn’t very smart of me, but I approached them and asked, “What are you doing?” They told me they had permission, and I said, “I don’t think so. I pay for that dumpster, and I never gave you any permission!” Luckily, the couple took off without the situation escalating, but Stan wants to avoid a repeat performance. “How do I stop people from throwing their trash in my dumpster?”
Sadly, people taking advantage of other people’s waste management dumpsters is not a new situation. This practice tends to become more prominent during times of economic downturn, when money is tight and people don’t want to pay for their own trash removal. Best practices to prevent this abuse from happening to you include:
Bright Lighting Positioning your waste management dumpster in a well-lighted area will discourage people from dumping their trash there. This doesn’t work on everyone, but it does discourage the more timid folks.
Fencing It is a good idea to put a strong, locking fence around your waste management dumpster. This discourages people from dumping their trash in your dumpster, as well as dumpster divers and people who may attempt to use your dumpster as a shelter. Talk to your waste management company about ensuring they have access to the dumpster as needed!
Signage As simple as it sounds, posting an official looking sign that says unauthorized dumping in prohibited is suprisingly effective at sending would-be trash dumpers elsewhere. Some business owners also opt to add security cameras to the mix; if nothing else, the footage can be forwarded to law enforcement in addition to your complaints.
I am writing to express my gratitude for your excellent staff helping me solve my waste management problem. I own a small horse farm, and without the amazing support and problem solving efforts of Mike G., I would not have been able to continue to operate. He has truly gone above and beyond in his efforts to help me. Due to his extra efforts, he has worked out a solution to a difficult problem. I am a truly grateful and satisfied customer who will always be thankful for the special attention given to help me. Mike represents the best in customer service!
“My mother’s getting up there in age,” Ron said, “and so cleaning all the junk out of the garage was just too big a job for her. If I lived closer, I’d help her out myself, but that just wasn’t possible.” Ron found a company that offered junk removal services on Craigslist and called them to do the job. “Their prices seemed really reasonable, and I was happy we were saving money.”
Unfortunately, it turned out there was a reason that the fly by night junk removal company Ron had called was so affordable: the junk removal service was really a front for the company’s real business – stealing from people. “These had a pretty good chance to check the house out when they were doing the junk removal,” Ron explained. “As near as we can tell, they just waited for Mother to leave one morning and then they let themselves in through the garage.” The thieves took everything – Ron’s mother’s television and computer, her jewelry, and prescription medication. While some of the items were later recovered, Ron’s mother has been very traumatized by the experience. “What was supposed to be a simple garage clean out turned out to be a nightmare.”
If you know your parents need help with junk removal in Westchester County, you can help them avoid this nightmare scenario by choosing a reputable junk removal company. To do this, don’t do your searching on Craigslist: while the site might be great for finding out where the best garage sales are, it’s not a safe choice for finding service providers for your home. Look online instead: you want an experienced junk removal company with an excellent reputation for customer service. Many of the best Westchester junk removal companies also provide other services such as dumpster rental and curbside trash removal. Check with the Better Business Bureau before you call. Then you’ll be able to help your parents find a legitimate junk removal company. They will get their property cleaned out without any worries!